How it runs by itself
Systems and data
ERP integration, data cleansing and GDPR. A recovery process is only as good as the master data it runs on.
The process
The whole dictionaryApplies all the way through
Systems and data is not a step in a case. It applies from the invoice to the bailiff’s court.
The concepts
6 conceptsThe concepts in this theme
Each entry is one page: the definition, the rate and the rule behind it.
- API-based case creation (API-baseret sagsoprettelse)API-based case creation means a case is opened directly from the finance system — with nobody keying it in somewhere else.The case directly from the sourcecreates
- Data cleansing (datavask)Data cleansing means tidying up debtor master data — addresses, CVR numbers, contact details — so claims can be served and enforced.Whether service can succeeddetermines
- Digital bookkeeping systemA digital bookkeeping system can keep the whole set of books — every transaction, every document — and must be notified to the Danish Business Authority first.The Danish Business Authority (Bookkeeping Act s. 19)notified to
- ERP integrationERP integration is the link between your finance system and the collection process — invoices, payments and case status flow between them automatically.Manual handoverremoves
- GDPR in debt collectionGDPR sets the boundaries for how a debtor's personal data may be processed during recovery — and who carries the responsibility.A data processing agreementrequires
- Straight-through collection (straight-through-inddrivelse)Straight-through collection is a process that runs from invoice to conclusion without manual steps — only the exceptions need a hand.No re-keying along the wayprinciple
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Other themes in the dictionary
The 6 steps of the process are above. Here are the other cross-cutting themes.