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Rieck Pay

Your customer decides how the bill gets paid

Paying, splitting the amount or saying that something is wrong: your customer can do it at 10pm without catching anyone on the phone. You see every move in the same view as us.

Create free account See plans and prices
  • Portal and API from Pro
  • Unlimited users
  • One day’s notice

Several hundred companies have automated their flow with Rieck.

Oscar Biludlejning
Revision+
Din Hvidevare Service
CamVision
LokalBolig
LazzaWeb
CG El
What the portal is

Your customers get a way forward, and you can follow it

  • Your name on every contact. The portal sits on your own domain, and messages, reminders and receipts go out in your name. Your customer never has to guess who is writing.

  • Three choices on the screen. Pay it all, split it into instalments, or write that something is wrong. The customer picks, and the phone stays on the desk.

  • You see what we see. Every case stays current at your end while the customer serves themselves: paid, split into instalments, or an objection on its way in.

Inside the portal

Five parts, each with a job of its own

Pay

The customer can pay the whole amount in one go

Card, MobilePay or a payment link. The case closes at that moment, and the amount is reconciled and booked in the ledger you keep yourself.

  • The customer goes straight to paying
  • The case closes at that moment
  • The amount is reconciled and booked on its own
Instalments

You set the frame, the customer sets the instalments

If the customer cannot pay it all today, they build a plan themselves inside what you decided in advance. The frame is already approved, so the agreement can be made on the spot.

  • You decide the frame in advance
  • The customer picks the number of instalments
  • The first instalment is collected right away
Objections

Objections land on the case

If the customer writes that something is wrong, the message sits on the case immediately. Follow-up pauses until you have answered — and you answer from the same screen.

  • The message sits on the case
  • Follow-up pauses
  • You answer from the same screen
The control room

One screen with the status of every case

Who has paid, who is paying in instalments, and who has raised something — updated as it happens. The API pulls it into your own systems, and on Advanced, SSO and role management come with it.

  • Status updates as it happens
  • Unlimited users on every plan
  • API from Pro · SSO and roles from Advanced
The receipt

The receipt looks like everything else you send

The customer picks up the invoice and the receipt in the portal, with your logo at the top and your company number at the foot. It is your paperwork, all the way to paid.

  • Invoice and receipt as PDF
  • Your letterhead all the way
  • Waiting in the portal when the customer needs it
How it connects

Domain, API, sign-in and bookkeeping

The customer portal and the API come with Pro. If more of your people need to sign in from your own system, SSO and role management come with Advanced.

Customers

Three of our customers

See more customers
  • An estate agent at her laptop
  • A motorway junction seen from above
  • A Din Hvidevare Service technician at the service van outside the workshop

Open the portal in your own name

Create free account Talk to an adviser
  • Portal and API from Pro
  • Unlimited users
  • One day’s notice