Getting started
The account, the accounting system, the letterhead and your colleagues — everything that must be in place before the first invoice goes out.
4 topicsHow to create your account
The account exists the moment an email address and a password have been submitted — company and contact person are filled in afterwards and saved as you go. If you are interrupted along the way, you can carry on precisely where you left off.
Connect your accounting system
e-conomic, Visma, Dinero, Billy, Shine and Zenegy are connected with a single login — you authorise access inside your own system. Uniconta is set up by arrangement, and Business Central and other ERP systems are included from Advanced.
Set up your own letterhead and sender
Invoices, payment reminders and formal reminders go out on your own letterhead and from your own sender address — the customer sees you, not us. Only once a case goes to collection does Rieck sign the letters.
Invite your colleagues
There is an unlimited number of users in the portal at every level — including No Cure No Pay. If access is to be governed across the organisation with SSO and roles, that belongs to Advanced.
Did you not find the answer? Then we handle it.
Support cases are raised inside the portal, under Support. The case then hangs on your account — we can see the invoice, the integration or the collection case you are writing about, and you can follow the reply in the same place.
If you cannot log in, the telephone is the way in — it is open during opening hours.