Days 1–30 The first three letters

The reminder process

Reminders, formal demands and notice of collection. The order and the deadlines are not up for negotiation — get them wrong, and you cannot recover the costs afterwards.

3 concepts

Formal demand letter (påkravsskrivelse) A formal demand letter is the letter that warns the debtor that the case will be passed to debt collection if payment is not made within 10 days. At least 10 days deadline
Notice of collection (inkassovarsel) A notice of collection is the warning in the formal demand letter that the claim will be handed over for collection if it is not paid within 10 days. At least 10 days period
Reminder letter (rykkerskrivelse) A reminder letter is a written notice that an invoice has fallen due and has still not been paid. 3 max. number carrying a fee

The step before The invoice and the basis of the claim Next step Agreements along the way

And what applies all the way through

Core concepts and roles 12 Fees, interest and costs 8 Limitation 2 Security and liability 10 Credit and risk 11 Receivables management and finance 10 Rules and authorities 7 International debt collection 4

From dictionary to decision

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The reminder process

From dictionary to decision