Send an unpaid invoice to debt collection
You may send an unlimited number of cases, whichever plan you are on. The case is opened and credit-assessed within 24 hours.
How to do it
- The portal → Invoices → select the overdue invoice.
- Send to collection. The documentation goes with it automatically.
- The case appears under Cases with its status and the entire correspondence.
More in collection cases
Not the answer you needed?
Support cases are raised inside the portal under Support — the case then hangs on your account, and we can see what you are writing about. Reply within 2 hours on working days.
If you cannot log in, the telephone is the way in.