Invoice (faktura)
Also known as invoice, bill, invoice claim, faktura, regning, fakturakrav
The invoice is the document that makes the claim concrete — and the evidence the whole collection process later rests on.
In practice
The invoice is the starting gun. Everything that comes later — the reminder, the formal demand, the bailiff’s court — points back to it. If the invoice is imprecise, the claim is imprecise.
An invoice that has to carry a collection case must show unambiguously who owes what, for what, and when it falls due. That is not a formality: if the debtor raises an objection, the invoice is the first thing the bailiff’s court looks at.
The payment deadline on the invoice is also what decides when interest starts to run, and when you are allowed to send the first reminder with a fee at all.
Where it commonly goes wrong
- The invoice is sent to a contact person, not to the legal entity. The claim has to be directed at the party that entered into the agreement.
- No due date is stated. Without an agreed due date, the claim only falls due upon formal demand — and then interest starts running later than you think.