What may you lawfully charge?

The rates are ceilings, not guidance. You may add DKK 100 to each reminder and to no more than three of them — and between businesses the compensation fee comes on top as a separate amount. Against a consumer it may not be charged at all. Run the numbers on your own claim.

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How it is calculated

  1. 01 The reminder fee is DKK 100 per reminder, and a fee may only be charged on three reminders per claim — however many letters you actually send.
  2. 02 At least 10 days must pass between two fee-bearing reminders. If your system rolls reminders out every 7 days, it is producing fees you cannot charge.
  3. 03 The compensation fee is a single fixed amount per claim — not per reminder — and it exists only between businesses.
  4. 04 The collection fee only applies once the case is actually handed over, and it presupposes that a valid formal demand with at least 10 days’ notice has been sent.

What is often got wrong

A fee is added to reminder number four

That is not allowed. Three is three, however many times you have written to the customer.

The compensation fee is charged to a consumer

It is unlawful and a clear breach of good debt collection practice. The fee exists only in business-to-business relationships.

An administration fee is invented

Everything imposed on the debtor must have a legal basis. Invented fees are not merely unrecoverable — they can cost you your licence if you carry out debt collection.

Frequently asked questions

How many reminders may I charge a fee for?

No more than three per claim, and with at least 10 days between each. You are free to send more letters — you just may not charge for them.

May I charge the compensation fee to a private individual?

No. The compensation fee derives from the EU directive on late payment in commercial transactions and exists only between businesses.

Can I charge both a reminder fee and the compensation fee?

Yes, between businesses. It is not either/or — the compensation fee sits on top of the reminder fees on the same claim.

The figure is one thing. The money is another.

We run the entire process — reminders with the right deadlines, debt collection and the bailiff’s court with lawyers in-house. Create a free account and send in the first case.